Shipping policy
Shipping Policy
At Myra 925 Silver Jewellery, we aim to deliver your favourite pieces safely and on time. Please read our shipping terms carefully.
1. Order Processing Time
- Orders are typically processed within 1–3 business days after payment confirmation.
- Custom, engraved, or made-to-order pieces may require additional processing time.
2. Shipping Methods & Delivery Time
We partner with trusted courier services to deliver your orders. Estimated delivery times:
- Domestic (within country): 3–7 business days after dispatch.
- International: 7–21 business days after dispatch (if applicable).
Delivery times are estimates and may vary due to courier delays, customs clearance, holidays, or unforeseen events.
3. Shipping Charges
- Shipping charges, if applicable, will be displayed at checkout before you confirm your order.
- Any additional customs duties, taxes, or fees for international shipments are the responsibility of the customer.
4. Order Tracking
Once your order is dispatched, you will receive a tracking ID via email or SMS. You can use this to track your shipment on the courier’s website.
5. Incorrect Address & Failed Delivery
- Please ensure that your shipping address and contact details are correct at the time of placing the order.
- We are not responsible for delays or non-delivery due to incorrect or incomplete addresses provided by the customer.
- In case of a returned shipment due to non-availability, wrong address, or non-collection, re-shipping charges may apply.
6. Damaged or Tampered Package
If you receive a package that appears damaged or tampered with, please:
- Do not accept the delivery, or
- Take clear photos and contact us immediately at your-email@example.com.
7. Contact Us
For any queries regarding shipping, please reach out to:
Email: your-email@example.com
Phone: +91-XXXXXXXXXX